COMPANY FAQ

What are your office hours?
Our office hours are from Mon thru Fri: 8:00am - 7:00pm.

What are your service hours?
Our service hours are from Mon thru Sun: 8:00am-8:00pm.

What areas do you provide services to?
Computer Tech NY services the following areas: Manhattan, Bronx, Queens, and Brooklyn.

Do you give free estimates?
Yes, we do give free estimates.

How much does your service cost?
For service pricing, CLICK HERE.

Do you offer pick up & delivery?
No, we do not offer pick up & delivery.

Do you offer onsite service?
Yes, we do.

How long has Computer Tech NY been in business?
Computer Tech NY has been in business for 7 years.

How do I find out more about Computer Tech NY?
To find out more about us, please CLICK HERE.

How do I contact Computer Tech NY?
For contact information, please CLICK HERE.


TECHNICAL FAQ

Can I share my internet with more than one computer?
Yes, this can be accomplished.

Can I share my printer with more than one computer?
Yes, this can be accomplished in many different ways.

Can I share my files with more than one computer?
Yes, this can be accomplished.

Can I access my computer from anywhere in the world?
Yes, Computer Tech NY can set up your computer to be accessed from anywhere in the world.
For more information about this service, please contact us.

Is a wireless network safe?
Yes, but the network has to be configured correctly for it to be safe.

What are the benefits of switching my regular phone to be used over the internet “V.O.I.P”?
A few of the benefits are:
• Saves money.
• More features. (Such as call forwarding, caller ID, etc.)
• Choose any area code or keep your current telephone number.
• Keeps you in contact when traveling.

For more information, please contact us.


OTHER FAQ

Do I need to do anything before the technician arrives?
Yes, please make sure you have all of your operating system disks, driver disks and any additional software available, as the technician may need access to them. Also, it is good practice to perform regular file backups of your important data. This will save the technician time and you money, but if you have difficulties, a skilled technician will help you.